FAQs (Frequently Asked Questions)

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure online payment methods.

Q: Do you offer free shipping?
A: Yes! We offer free shipping to the United States and the United Kingdom. Delivery times may vary depending on your location.

Q: How long does delivery take?
A: Orders typically arrive within 7–15 business days for the US or UK. For other countries, delivery can take 10–30 business days.

Q: Can I return or exchange an item?
A: Yes. Please visit our Return & Refund Policy page for detailed instructions.

Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number.

Q: Who can I contact for further questions?
A: You can reach our customer service team at support@tyalez.com